Can not match a bank trans w a check that printed out of QBS O. Made sure the dates range is correct to find it. have verified that check/expense hasn't been matched.

Bank transaction can't match to existing check/expense in QBS online.  The date range is correct.  The QBS online check has not been reconciled. how do I force it to reconcile?

Answer

Greetings, mrigaud11.

Let's clear and reconcile the unmatched transactions in QuickBooks Online (QBO).

You can manually reconcile the check to clear the unmatch transactions in QBO.

Here's how:

  1. Select Accounting, choose Chart of Accounts.
  2. Click View Register.
  3. Find the transactions that need to be reconciled.
  4. To highlight, click on the transaction.
  5. Click on the Reconcile Status, change the status to R.
  6. Click on Save.
  7. A message will appear, then click Yes.

After reconciling the transactions. you can go ahead and exclude the bank transactions in QuickBooks. 

Here's how: 

  1. Click Banking.
  2. Select Excluded.
  3. Choose the bank transfer transaction, click Undo

This will help you reconcile the unmatched bank transactions in QBO. Please let me know if there is anything further with which I can assist you, or if you have any other questions.  

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IntuitRC , Community Support Specialist
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