I use IPad Pro and Quickbooks Online. In payroll I never can finish because I cannot get to the green buttons on the bottom right. They are cutoff. Can anyone help?

Answer

Hi wishiweregolfing,

I'll be happy to help you finish your payroll using your iPad Pro.

You can check the Accessibility settings on your iPad, and turn off the Zoom option. This will adjust the display and let you see the green buttons at the bottom right of the payroll page.

Here's how:

  1. Minimize all apps by clicking on the Home button. This will show your Home screen,
  2. Find the Settings icon (a triple gear button).
  3. As soon as you tap on the iPad settings, a new screen will open with the General options selected by default. This is the screen you want to be looking at. 
  4. Scroll all the way to the bottom, look at the last big block of settings and tap on the Accessibility menu.
  5. In the next screen, your iPad will display several accessibility features and options. You can click on Zoom.
  6. Tap once on the On/Off switch in the zoom settings. Zooming should now be enabled for your iPad.
  7. Go back to QuickBooks and see if everything is good to go.

Feel free to reach out to me again if you need more help.

Was this answer helpful? Yes No
Original
IntuitAldrin , Community Support Specialist
QBSE Employee SuperUser

No answers have been posted

More Actions

People come to QuickBooks Learn & Support for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Qb community
Looking for advice from other business owners?

Visit our QuickBooks Community site.