I have installed QuickBooks Pro 2016 to a new laptop. I followed the guide on moving company files, each time I save the QBB as a QBW it dissapears and i cant open it

I have bought a new laptop, installed QuickBooks Pro 2016. I try and move company files across by creating a back up file. I then try to install the back up, it recognises there is a files there, lets me save as a QBW but then when I go to open it the file has disapeared so I cant open the company. I have been trying for a couple of hours and have removed all characters etc from file names but still I am stuck. Can anyone help??

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