How do I record a refund to a customer?

 We have had to refund a customer due to a course being postponed but I can't get my head round how to record this refund.
I have tried entering it as a cheque expense under the bank tab and then tried to allocate this to the invoice in the receive payment under the customer tab but it won't let me leave the amount blank in receive payment (which is what the help page said to do).


You may give a refund or a credit to a customer by:
  1. clicking the customer tab
  2. The more drop down, then select Refund or Credit
  3. Select Refund fro the first question: "Are you giving a refund or credit?"
  4. Click OK
  5. Fill out the form
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