Learn how to contact support for QuickBooks Self-Employed.
Need to connect with us? You can reach us through live chat, over the phone, or with a community of other self-employed users on both mobile and the web.
Use QB Assistant
QB Assistant is a bot that can answer your questions, provide troubleshooting steps, and give you information about your income, expenses, and more. Use QB Assistant if you want immediate assistance.
To access QB Assistant from your browser, go to Assistant. If you’re using the QuickBooks Self-Employed app, tap the + button, then select Ask QB Assistant.
Contact support
If you still need help, you can connect with our support team. Our live support is available M-F, 6 AM to 6 PM and Saturday, 6 AM to 3 PM PT.
- Go to Help (?) and select Contact Us.
Note: If you’re using the QuickBooks Self-Employed app, tap the + button and select Ask QB Assistant. - Enter “talk to a human”, then select Continue.
- Select which way you want to connect with us.
- Have us call you - Get a call from a support expert.
- Chat with us - Start a conversation with a support expert.
- Ask the Community - Post your question to the QuickBooks community or browse responses from experts and other customers.