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Configure firewall or security software when using QuickBooks Payments

SOLVED•by QuickBooks•Updated over 1 year ago

You may need to configure your firewall or security software to ensure uninterrupted access when using QuickBooks Payments. All web-based credit card processing uses secure connection (SSL) to transmit data. If certain ports, applications, or QuickBooks Payments web sites are not enabled for Payments services, you may experience the following problems or errors when you try to process a transaction:

Page cannot be displayed
Server response reported an error
Error 404, Error 500, etc
Your request requires escalation
Time out messages
The page you are trying to view is taking too long to respond
Script errors
Blank pages

To ensure that Payments service-related web connections are not blocked by your security software, change your system settings as follows:

Reminders

You may need to ask your system administrator for help in applying these changes to your computer's security system.
When the Windows Firewall is disabled, it will automatically block all programs from any inbound connections.
The Windows User Account Control (UAC) can also affect the ability of an application to access the internet. If necessary, change User Account Control in Windows.
If further configuration of your security settings is required, see Configure Firewall and Internet security settings for QuickBooks Desktop for details.

Open and enable these internet ports for merchant related applications:

8443 (UDP and TCP)
443 (UDP and TCP)

Enable these applications for internet access:

QBW32.exe
QBPOS.exe
EFTSVR.exe

Enable these domains for QuickBooks payments access:

*.intuit.com
*.innovativemerchant.com
*.innovativegateway.com

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