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Process payments in the Merchant Service Center

SOLVEDby QuickBooks142Updated March 01, 2024

Learn how to process credit cards and eChecks in the Merchant Service Center.

With a QuickBooks Payments account, you can process payments online with the Merchant Service Center.

You can also process a credit card in QuickBooks Online. Or process a credit card in QuickBooks Desktop.

Important: Transactions you process in the Merchant Service Center aren't imported to QuickBooks or Web Store. You'll need to record the transactions manually.

Process a credit card

  1. Sign in to the Merchant Service Center.
  2. Go to Processing Tools and select Charge a Card.
  3. Complete the fields. Comments you add are only visible to you and the cardholder.
  4. After you process the payment, you'll see a confirmation page. You can select Print, E-mail, Void, or Done.

Tip: If you use the Merchant Service Center because your QuickBooks software is discontinued, you can upgrade your software at any time.

Note: QuickBooks Payments requires a US ZIP code when you process a card. If you’d like to process an international card, please have the cardholder contact their bank. The issuing bank may have an option for when a ZIP code is required.

Process an eCheck

  1. Sign in to the Merchant Service Center.
  2. Go to Processing Tools and select Accept an eCheck.
  3. Complete the fields.
  4. Select I have a signed authorization or My customer is on the phone.
  5. Select Submit.

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