
Subscribe to or cancel QuickBooks Live
by Intuit•8• Updated about 12 hours ago
Learn how to sign up for or cancel a QuickBooks Live subscription.
Learn about how to sign up and get started, or how to cancel your Live subscription.
QuickBooks Live helps keep your books up to date, accurate, and ready for tax time. This service gives you live, one-on-one support from a QuickBooks-certified bookkeeper who works with you to understand your business.
Subscribe to QuickBooks Live
If you don’t use QuickBooks yet, set up a consultation by visiting the QuickBooks Live site and selecting Get a free consultation, or by calling the number listed.
If you already have a QuickBooks Online subscription, here’s how to subscribe, or resubscribe, to QuickBooks Live Expert Assisted:
- Sign in to QuickBooks as a Primary or Company admin.
- Go to Live Experts.
- Select See price to be taken to the pricing section.
- Select an option from the dropdown menu that best describes the last business tax year you filed.
- Select See price, then Try now.
- Review or update your billing info.
- Select Subscribe.
- Schedule an appointment with an onboarding expert.
Once you schedule your appointment, you’ll hear from your bookkeeper who will give you more instructions.
Getting started in QuickBooks Live
During your first appointment with your bookkeeper, they'll get to know you and your business so they can start cleaning up your past books. In this cleanup phase, your bookkeeper cleans up your books from your last tax filing up to the month you subscribe. This process can take about 30 days.
After cleanup, you’re matched with a new bookkeeper who takes over the month-to-month management of your books. Learn how to set up monthly meetings with your new bookkeeper.
Cancel QuickBooks Live
If you no longer need help from our bookkeeper, you can cancel your subscription at any time.
- Go to Settings ⚙, then select Account and settings.
- Select Billing & subscription.
- In the QuickBooks Live Full-Service Bookkeeping tile, select Cancel.
- Confirm your cancelation in the next window.
If you later decide to subscribe again to Live, follow the same instructions you used to subscribe.
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