Find out the different ways you can send invoices to your customers in QuickBooks Online.

Turn on e-invoice

You need to turn on e-invoice to send invoices to your customers using QuickBooks.

  1. Go to Settings ⚙, then select Account and Settings.
  2. Go to Sales, then select Edit ✎ in the Online delivery section.
  3. From the additional email options ▼ drop-down menu, select Online invoice.
  4. (Optional) Set other email options for your sales forms:
    • Short summary
    • Invoice detail
    • PDF attachment
  5. Select Save, then Done.

Send an invoice through email

Send an invoice using a link

Check the invoice status

The invoice status helps you keep track of which invoices are overdue, paid, or not yet sent to the customer. To check the status of an invoice:

  1. Go to Sales, then select Customer.
  2. Select the appropriate customer, then find the invoice.
  3. Check the Status column. Want to know what it means? Check out this table:
    Status Meaning
     Open You haven’t emailed the invoice yet.
     Open (Sent) You already emailed the invoice to the customer.
     Open (Viewed) Your customer opened the invoice.
     Paid Your customer paid the invoice.
     Overdue The invoice is past due and isn’t paid yet.
    Overdue (Viewed) Your customer opened but didn’t pay the past due invoice.