Find out the different ways you can send invoices to your customers in QuickBooks Online.

Need to send invoices to your customers? Use e-Invoice and experience managing your customer's balances and payments right at your fingertips.

Turn on e-Invoice

You need to turn on e-Invoice first to send invoices to your customers using QuickBooks. To do this:

  1. Go to Settings ⚙, then select Account and Settings.
  2. Go to the Sales tab, then select edit ✎ in the Online delivery section.
  3. From the additional email options ▼ drop-down, select Online invoice.
  4. (Optional) Set other email options for your sales forms:
    • Invoice detail
    • PDF attachment
  5. Select Save, then Done.

Send an invoice through email

Send an invoice using a link

Check the invoice status

The invoice status helps you keep track which invoices are overdue, paid, or not yet sent to the customer. To check the status of an invoice:

  1. Go to the Sales menu, then select Customer.
  2. Select the appropriate customer, then find the invoice.
  3. Check the Status column. Want to know what it means? Check out this table:
    Status Meaning
     Open You haven’t emailed the invoice yet.
     Open (Sent) You already emailed the invoice to the customer.
     Open (Viewed) Your customer opened the invoice.
     Paid Your customer paid the invoice.
     Overdue The invoice is past due and isn’t paid yet.
    Overdue (Viewed) Your customer opened but didn’t pay the past due invoice.

Change the payment method

You can change the online payment option for an invoice you already emailed as long as it’s not yet paid.

  1. Open the invoice you want to change.
  2. Under Online payments, select the payment option/s you want.
  3. Select Save, or Save and send if you want to resend the invoice.