You can connect Quickbooks Online to your financial institution using your online banking sign-in credentials. This will automatically import bank transactions into QuickBooks Online, letting you manage connections and transactions once they've been imported, saving you time and making the reconciliation process easier.

Create a new account

Before you can connect an account to online banking, you must create the account. (To add a foreign bank account, see How do I add a foreign currency account?)

  1. Select the Gear icon on the Toolbar.

  2. Under Your Company, select Chart of Accounts.

  3. Select the New button to open the Account dialog.

  4. From the Account Type drop-down menu, select Bank.

  5. Assign a name and add an optional description for the account.
  6. Specify whether this is a sub-account of another account.
  7. Enter the opening Balance of the account as of the date you specify.

  8. Select Save and close.

You've created the account and added it to the Chart of Accounts. Now, you can connect it to your bank.

Connect accounts to the bank

To connect your account to your bank, you must have your bank login credentials handy, as you will have to log in to your bank's website to establish the connection. You can connect an account either from the Banking page or from your Chart of Accounts.

From the Banking page:

  1. From the left menu, select Banking.

  2. On the Banking page, select Add Account.

  3. Search for your financial institution and select it from the list.

  4. Enter your User or Login ID and password for the financial institution's website and select Continue.

  5. Complete the security verification steps your financial institution requires and select Securely connect.

  6. Select the Account type drop-down menu to choose either a Bank or Credit Card account.


    If you haven't already created the account, you can select +Add new to create a new account.

  7. Select Connect

Note   QuickBooks Online downloads the past 90 days of transactions. This process can take several minutes.
  • If you need fewer than 90 days of transactions, select Need a shorter date range?

  • If you need more than 90 days of transactions, you can export transactions from the bank and upload them into your QuickBooks Online company.

    (For more information about this, see Upload more than 90 days of bank transactions.)

QuickBooks uploads the bank transactions to the accounts you've selected, and returns you to the Bank and Credit Cards transaction page, where you can view, add, categorise, or match transactions, and accept them into QuickBooks Online.

If you have multiple accounts to connect with the same online banking credentials, you can repeat these steps for each account before moving to connect all of them at the same time.

Update online banking credentials

If your online banking user ID or password for a connected bank account changes, automatic transaction importing will be turned off until you update your banking credentials in QuickBooks Online.

  1. From the left menu, select Banking.

  2. Select the appropriate account.

  3. Select the pencil icon and select Edit sign-in info.

  4. In the Edit sign-in info window, enter your new login credentials and select Update sign-in info to save your changes.

Your credentials are updated to allow QuickBooks Online to continue to connect to your bank and automatically download your transactions.

Edit or remove a connected bank account

You can easily change the account type of a connected bank account, rename it, add a description or detail type, or make it a sub-account of another bank account.

You can also disconnect the account from online banking, which stops the automatic download of new transactions and removes the account from the Bank and Credit Cards screen. Removing the account does not remove the corresponding account from the Chart of Accounts to give you continued access to previously downloaded transactions.

  1. From the left menu, select Banking.

  2. Select the appropriate account.

  3. Select the pencil icon and select Edit sign-in info.

  4. In the Account dialog, update the account as needed in the fields provided.

  5. Select Save and close.

Your changes take effect as soon as you save them.

Manage imported transactions

Once a bank account is connected to QuickBooks Online, it is displayed as a card on the Bank and Credit Cards screen.

If you have connected multiple accounts, you can specify the account to work in by selecting the card for that account or selecting the account from the Bank and Credit Cards drop-down menu.

The Bank and Credit Cards window displays three tabs for each connected bank account:

  • For Review: Displays newly downloaded transactions
  • In Quickbooks: Displays transactions that have already been added or matched
  • Excluded: Displays transactions that were excluded

For more information about adding, matching, and managing your transactions, see Add and match downloaded banking transactions.