What you may be experiencing:

When item is returned from original Sales Receipt, returning to the original receipt to return another item, does not reflect the reduction in QTY for the first returned item.

What you can try now:

  • Utilize a return policy to allow for returns with physical products only.
  • Set Company Preference > Sales > uncheck "Allow return of more items sold than on a receipt" > Save.

Current Status:

Currently we are looking at larger impact issues that affect a larger group of people. This issue may be addressed later on if time permits or the impact becomes larger.