Create a backup before uninstalling your Point of Sale.

To uninstall Point of Sale on your computer:

  1. Save any files you may have open and then exit all programs.
  2. On your keyboard, press Windows logo+R to open the Run command.
  3. Enter Control Panel and select OK.
  4. Select the View by dropdown and select Small icons.
  5. Select Programs and Features.
  6. Right-click QuickBooks Point of Sale XX, and select Uninstall
    Note: XX represents the version of your QuickBooks Point of Sale for Desktop.
  7. If a User Account Control window is displayed, select Continue and follow through the program removal.
  8. After the uninstall process is complete, rename the QuickBooks Point of Sale XX folder (the default location is C:\Program Files\Intuit\QuickBooks Point of Sale XX).
  9. Rename the C:\ProgramData\Intuit\QuickBooks Point of Sale XX folder.
  10. Rename the QBPOSDBSrvUser folder located in C:\Users.
  11. Remove the QBPOSDBSrvUser Windows login:
    1. On your keyboard, press Windows logo+R to open the Run command.
    2. Select User Accounts
    3. Select Manage another account and select Continue on the User Account Control window
    4. Select QBPOSDBSrvUser and select Delete the account.
    5. Confirm the deletion and then close all open windows.
  12. Restart the computer.