We know there may be a time when you need to close your Intuit QuickBooks Payments account. Although we would be sorry to see you go, we are here to help you when you need us.
The absolute best way to begin the process is by performing the following steps.
QuickBooks Payments account
You have processed transactions in the past 90 days
You have not processed transactions in the past 90 days
- Submit your cancelation request in writing. The following information is necessary to allow us to process your request:
Reason for closing
Signature of the primary owner listed on the account
- Send your cancelation request to:
Fax: (866) 390-0010 Mail: Intuit Payment Solutions
Attn: Customer Retention
21215 Burbank Blvd.
Woodland Hills, CA 91367
Need to reactivate your account? You may reactivate your existing account within 5 months by contacting us at the Online Service Center.
Mobile Payments (GoPayment) account
One of the great things about mobile payments is that we offer two pricing options to choose from based on whether or not you would like to pay a monthly fee.
If you would like to convert your mobile payments High-Volume account to Pay-as-you-Go, contact support at 1-800-558-9558.
If you would still like for us to cancel your account, please follow the steps listed above.
Gift Card account
If you have a QuickBooks Point-of-Sale o- a Gift-Card payments account, we will need to take some steps with you on the phone to close the account.
Please call us at 800-558-9558 and we would be happy to assist you.