When downloading payroll updates, you receive the following error message:

An internal file in QuickBooks has become unreadable [PS107].

Error PS107 is caused by a damaged file in the QuickBooks application.

Expected Outcome

You will be able to download the latest payroll updates.


You have an active QuickBooks payroll subscription.


To resolve this error:

  1. Download and install the latest QuickBooks update.
  2. Close and reopen QuickBooks.
  3. Download the latest tax table.
  4. If the error persists, uninstall QuickBooks and perform a clean install in Selective Startup.