Problem

When downloading payroll updates, you receive the following error message:

An internal file in QuickBooks has become unreadable [PS107].

Error PS107 is caused by a damaged file in the QuickBooks application.

Expected Outcome

You will be able to download the latest payroll updates.

Assumptions

You have an active QuickBooks payroll subscription.

Details

To resolve this error:

  1. Download and install the latest QuickBooks update.
  2. Close and reopen QuickBooks.
  3. Download the latest tax table.
  4. If the error persists, uninstall QuickBooks and perform a clean install in Selective Startup.