Starting February 2018, QuickBooks Online gives you the option to migrate to the new Automated Sales Tax experience. If you are currently using the Manual Sales Tax Center, you will be asked to make the switch and you will be walked through the setup process.

IMPORTANT: Currently, there is no option to revert to the manual sales tax once you've switched to the automated sales tax experience.

How the migration process works

If your account has been enabled for automated sales tax and you select Taxes from the left menu, you will be directed to a page explaining the benefits of the new Automated Sales Tax feature.

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  • If you select Continue to old tax center, you will be asked to confirm that you don’t want to make the change. You will also be asked for your reason then you’ll be redirected to your existing sales tax center.
  • If you select Make the switch, you will be walked through some questions and steps for moving your tax setup to the new experience.
    1. Verify your address. Remember, we are basing tax calculations on this address so it's important that it is correct.
      • If it's correct, select Looks good.
      • If it’s not, select the pencil icon then correct it.

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    2. Confirm your tax agency. On this screen, you will see the tax agency name you previously set up on your account and what it will be called going forward.
      • If it's correct,select Looks good.
      • If it's not, select the link I use a different tax agency then correct it.

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    3. Choose the appropriate filing frequency then select Next.

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    4. The setup is complete. You will see a confirmation that your migration is done along with a breakdown of the general sales tax rate(s) based on your company location. This page also explains that your rates will change based on shipping and special tax rules. Select Go to taxes to access your new sales tax center. Refer to Sales Tax Center Navigation if you need more information.

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Frequently Asked Questions

What happens to my existing data after migration?

You will not lose any transactional data after migration.

What do I do if I want to move back to the old experience?

Product enhancements are currently being planned to allow flexibility between automated and manual sales tax calculation. In the meantime, you should use the override capability available on the transactions to ignore the automated calculation.

Will the sales tax amount on existing transactions change after moving to the new experience?

No, existing transactions prior to migration date will be untouched. However, if an existing transaction is edited in a way that results in a change in the taxable total, automated sales tax will re-calculate the sales tax amount for that particular transaction.