When installing either the QuickBooks Desktop or a program update, the following error is displayed then installation rolls back and exits.
Error 1920: Service QuickBooks Database Manager Service (QBCFMonitorService) failed to start
The error occurs because the QuickBooks Database Manager scans installed hard drives for QuickBooks company files in order to establish a connection to those files. Because the service attempted to access a drive on the computer and was unable to, it cannot start correctly.
To fix the issue, you need to Rename a QuickBooks Desktop company file installation folders. Use Windows Explorer to locate and rename each of the folder locations listed for your version of Windows
|Windows 10/8/7||Windows Vista|
- If the Application Data or Program Data folder is not visible, you need to Display hidden files and folders or search for files using Windows.
- If other Intuit products are installed on your computer, you should only uninstall or rename the QuickBooks version folder found within the Intuit folders: C:\Program Data\Intuit