While working in QuickBooks, you are getting the error

Problem: Some Sales Orders or Estimates may be incorrectly marked as closed or display incorrect invoiced quantities

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  1. Identify the affected transactions.
    1. Run Verify Data Utility (File > Utilities > Verify Data).
    2. Open QBWin.log.
    3. A typical Sales Order or Estimate in QBWin.log  will look like the image below. Write down the doc# for every damaged transaction.

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  2. Create a Custom Transaction Detail report to locate the damaged transaction.
    1. From the Reports menu, select Custom Reports and click Transaction Detail.
    2. Set the date range for the affected transactions on the Display tab.
    3. In the Columns list section, select Trans #.
    4. Click the Filters tab.
    5. Select the Transaction Type filter and then click the drop-down menu to select your desired transaction type.
    6. Select the Posting Status filter and click Non Posting.
    7. Click OK to generate the report.
    8. Click the Sort By drop-down and select Trans #.
  3. Repair the affected transactions.
    1. Find the doc# of the report.
    2. QuickZoom (double-click) on the transaction.
    3. Follow these steps to repair the transaction.
      NOTE: Adding a period to a field in a transaction and saving it is usually sufficient to repair the transaction. If that doesn't work, try each of the repair solutions until you find one that works in your situation.
  4. Repeat steps 1-3 to all damaged transactions.
  5. Rerun the Verify Data Utility to make sure all damaged transactions are now fixed.
SLN44580