When you try to create an online bank account in QuickBooks Desktop, the following error appears:

An error occurred while updating the branding files! Please restart the Online Banking Setup Wizard to initiate the update process again.

This is followed by:

OLSU-1024 or OLSU-1022

This may happen if the Financial Institution Directory (FIDIR) is not updated to include your bank information or it is not stored in the recommended location.

Intuit recommends more than one solution for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.

SLN40914