What you may be experiencing:

When using Merchant Service Deposits feature in QuickBooks 2015 or above you receive the message "A payment you are trying to download can not be matched or recorded. Please record your merchant payments manually."

What you can try now: 

There can be multiple causes for this error:


Current Status:

This issue has been resolved via a Payments Server update. The ability to Dismiss transactions is available to resolve this issue.