Data Damage means your company file cannot be read correctly by QuickBooks. It may be caused by internal (within QuickBooks) or external (file location) factors. Majority of data damage issues can be repaired within QuickBooks.

This article lists top data damage errors you may encounter when using QuickBooks, including the ones that show as LVL errors in the QBWin.log.

There are different types of Data Damage

  • List Damage - lists (Chart of Accounts, Items, Customers, Vendors, Employees, etc.).
  • Transaction Damage - one or more transactions.
  • Link Damage - links between transactions or the transactions themselves.
    Note: This type of damage can be challenging to determine. You may need to open the transaction to see where it is broken. Reports that do not match may also be caused by a damaged link.
  • Structural Damage - table/s or the header of the table.

Here is a list of top data damage errors in QuickBooks, with their corresponding data damage type and the transactions or modules affected:

Title/Link Damage Type Transactions/Modules affected
Error -6000, -301: An error occurred when QuickBooks tried to access the company file Structural Networking
Error -6150, -1006 Structural N/A
Error: QBWin.log: LVL_SEVERE_ERROR--GetDecryptedCreditCardNumber The decryption has failed List Encrypted Data in QB (CC, SSN, Accounts)
QBWin.log: Verify list. Duplicate name encountered List Lists
QBWin.log: LVL_ERROR--Error: Verify item history target quantity on order mismatch error Transaction Sales Orders
QBWin.log: Orphan payee found in Online cache
*US Only
List Online Services
QBWin.log: LVL_ERROR - Error: Verify Item History: Build txn target bad pending state. Item = nnnnn List Items, Inventory Adjustments, Builds
QBWin.log: LVL_ERROR--Error: Verify Online Account Information: Invalid Customer ID number List Online Banking, Customers
QBWin.log: LVL_ERROR-error: Verify Account List Item ###: View out of sequence List Chart of Accounts
QBWin.log: LVL_Error--Error: Verify Item: Invalid tax agency List Items
QBWin.log: Verify Target: Invalid Open Balance Transaction Any transaction