Keep getting error messages or seeing unusual behavior?

Run the Rebuild Utility

  • From the File menu, click Utilities Rebuild Data.
  • Click OK if you receive a prompt to backup your company file.
    Note: Your computer may display the message QuickBooks is not responding. However, as long as you can see your mouse cursor move, Rebuild is still ongoing. Wait for it to complete.
  • Click OK when you get the message Rebuild has completed and proceed with the next step.

Run the Verify Utility

  • From the File menu, click Utilities Verify Data.
  • Click OK when you see the message QuickBooks detected no problem with your data. You may continue using your company file.
  • If Verify finds an issue with your data, you will be prompted to Rebuild Now or View Errors. Click Rebuild Now.

Running Verify is Still Populating Errors?

  • Rebuild again. It's common for a rebuild to be ran two or three times, as long as your error messages are changing without looping, it's working. (Imagine a rope with a few knots in it, sometimes the data is only able to fix some issues only after others have been resolved)

Think your file needs a trip to the ER? Download Intuits File Doctor.

  • Always download a new version of File Doctor when you need to use it. We're always updating it. (We recommend uninstalling anything you've used before today)
  • When you're ready to browse for your file, hit "ctrl" + "A" to identify the issue you're trying to resolve

Want more detailed help to download and use File Doctor? See QuickBooks File Doctor - Fix your Damaged Company File or Network (US, CA, and UK)

Unrecoverable errors
If you've done the above steps, but are still seeing these next errors....
  • 503 (QBO error)
  • -14113, 0
  • -6150, 1006
  • C=44
  • "Database disk image is malformed"
  • "Warning, no such table:schemaHistory"
You will need to restore an older file, or create a new one
Create or restore backup files