When working in QuickBooks Desktop, you may experience certain types of performance issues. Here are some types of performance issues that can occur:

  • Taking a long time to open the file.
  • Company file tasks slow down as the number of users signing into the file increases (multi-user environment).
    Note: The file size increases every time you use QuickBooks. It is not unusual for files to grow too large.
  • Company file runs fine in the morning and slows down as the day progresses.
  • Performance issues for everyone in the office.
  • Performance issues for only one or two people in the office.
  • Intermittent performance issues (certain tasks are quick, while others are slow).
  • Similar data issues in multiple data files indicating that the network is damaging your data files.

This article is Part 1 in a set of 3 articles regarding performance issues in QuickBooks. If the steps in this article do not resolve your issues, try the steps in the other articles:

Ensure your network setup is within these recommendations

Identify and resolve performance problems

Important: Some of the steps provided may be a bit technical. Check with your IT professional if you are unsure how to proceed.
Before proceeding, update QuickBooks Desktop to the latest release.

If you still experience performance issues after performing all these steps, press F2 within QuickBooks to check the number of lists saved, the size of the company file, and the number of years your data has been used. There are no actual hard limits for the company file but performance may be greatly impacted if:

  • You are exceeding list limits.
  • You have a large file (over 500MB for Pro/Premier and 1.5GB for Enterprise).
  • Your company file has 7 years worth of transactions.

You may try either condensing your data (applies to US only) or starting a new company file to resolve recurring performance issues.