This article is Part 1 in a set of 3 articles regarding performance issues in QuickBooks. If the steps in this article do not resolve your issues, try the steps in the other articles:

When working with QuickBooks Desktop, you may experience certain types of performance issues. It is important to understand the different types of performance issues that can occur:
  • Taking a long time to open the file.
  • Company file tasks slow down as the number of users signing into the file increase (multi-user environment).
  • Company file runs fine in the morning and slows down as the day progresses.
  • Performance issues for everyone in the office.
  • Performance issues for only one or two people in the office.
  • Intermittent performance issues (certain tasks are quick, while others are slow).
  • Similar data issues in multiple data files, indicating that the network is damaging your data files.
Be aware that every time you use QuickBooks Desktop, your data file grows larger. As your file grows, it requires more resources to operate. It is not unusual for data files to grow too large for the installed network to support it so you will need to enhance your network.

Ensure your network setup is within these recommendations

Identify and resolve performance problems

Important: Some of these steps are best performed by a qualified IT professional, especially if you do not have Administrator access to your server computer.

Before you proceed to the solutions below, update QuickBooks Desktop to the latest release.

If after performing all these steps you are still experiencing performance issues, press F2 within the program and consider the number of lists saved, the size of the company file, and the number of years your data has been used. There are no actual hard limits for the company file but performance may be greatly impacted if:

  • You are exceeding list limits.
  • You have a large file (over 500MB for Pro/Premier and 1.5GB for Enterprise).
  • Your company file has 7 years worth of transactions.

You may try either condensing your data (applies to US only) or starting a new company file to resolve recurring performance issues.