This article will help you if you having trouble printing transactions, emailing forms, or saving as PDF inside of QuickBooks Desktop.

You may see one of the following errors:

  • There is a problem connecting to your currently selected printer, Microsoft XPS Document writer on XPS port.
  • Could not print to printer.
  • Error: QuickBooks can't complete the current action due to a missing component: Missing pdf file component.
  • QuickBooks is not responding.
  • PDF Converter shows offline.
  • You cannot print directly to the QuickBooks PDF Converter.
  • The device is not ready.
  • Unable to save as .pdf file.
  • Quickbooks could not save your form or reports as a .pdf.
  • QuickBooks freezes when you try to reconcile accounts.
  • Print Driver Host for 32-bit Applications has Stopped Working.
  • Unrecoverable error.
  • QuickBooks PDF Converter Activation Error -20, -30, or -41.
  • Error 1722 or 1801 when installing PDF Converter.

We recommend more than one solution for this problem. The first solution may solve the problem or you may need to try all to resolve the issue. For best results, perform the solutions in order shown. Ensure QuickBooks is updated to the latest release before you begin.

Solution 1: Use the QuickBooks Print and PDF Repair tool

  1. Download and run the QuickBooks Print and PDF Repair Tool.
  2. Once the tool completes, try the .pdf file-related task that originally generated the error.
  3. If the error still occurs, please try rebooting your computer and then try again.
Important: If you cannot print to your XPS printer outside of QuickBooks, you will need to contact your IT professional or Microsoft for assistance as the Microsoft XPS Writer is not an Intuit product.
If your issue isn't resolved by one of the solutions above, click below to sign up for updates when more information becomes available.



Latest Update:

Our engineers continue to research and work on this issue. We recommend using the workaround provided in the article until we find a permanent solution. Thank you for your patience.

Next Update:

August 15th, 2017 SLN40733