You are reconciling accounts, printing .pdf files or emailing forms but you see an error or QuickBooks suddenly closes.

You may see one of the following errors:

  • There is a problem connecting to your currently selected printer, Microsoft XPS Document writer on XPS port.
  • Could not print to printer.
  • Error: QuickBooks can't complete the current action due to a missing component: Missing pdf file component.
  • QuickBooks is not responding.
  • PDF Converter shows offline.
  • You cannot print directly to the QuickBooks PDF Converter.
  • The device is not ready.
  • Unable to save as .pdf file.
  • Quickbooks could not save your form or reports as a .pdf.
  • QuickBooks freezes when you try to reconcile accounts.
  • Print Driver Host for 32-bit Applications has Stopped Working.
  • Unrecoverable error.
  • QuickBooks PDF Converter Activation Error -20, -30, or -41.
  • Error 1722 or 1801 when installing PDF Converter.

Intuit recommends more than one solution for this problem. The first solution may solve the problem or you may need to try all to resolve the issue. For best results, perform the solutions in order shown.

Ensure QuickBooks is updated to the latest release before you begin.


If your issue isn't resolved by one of the solutions above, click below to sign up for updates when more information becomes available.

 

Updates

Latest Update:

We do not have new information to provide at this time. Our engineers are researching the issue and trying to identify the root cause. We recommend using the workaround provided in the article until we find a permanent resolution. Thank you for your patience in this matter. We will be sending out monthly updates to let you know what the status of this issue is.

Next Update:

July 1st, 2017 SLN40733