When you open the Begin Reconciliation window then select an account to reconcile, the Beginning Balance is zero or incorrect. This may be due to one of the following reasons:

  • No balance or an incorrect balance was entered when the account was set up.
  • Previously cleared and reconciled transactions were voided, deleted, or modified.
  • The file was converted from a different version of QuickBooks.
  • Possible data damage.

To correct a zero balance

To fix an incorrect balance