The Intuit Data Services team can often recover data from damaged files. However, it is often necessary to wait several days without QuickBooks for the team to recover the file. Auto Data Recovery (ADR) was introduced in QuickBooks 2012 (and later) and QuickBooks Enterprise Solutions 13.0 R4 (and later), and may provide you with all or nearly all of your data right now. This solution should be used after all appropriate troubleshooting resources have been used.

There are two ways that ADR can help you recover your lost file:

  • Recreate lost transactions using your current Transaction Log file and a copy of your Company file.
  • Recreate all but the last few hours of transactions with a copy of both your Company file and your Transaction Log file.
Note
  • ADR is is only available in QuickBooks Pro, Premier, and Enterprise Solutions for Windows.
  • This feature is not available in Accountant Editions
  • The ADR file size limitation is 1.5 Gigabytes. If your backup is bigger than 1.5 Gigabytes, an ADR will not be created.
  • To maximize this feature,make sure that your QuickBooks Desktop always have the latest updates.
  • Follow the solutions in the order shown
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