QuickBooks Desktop has a feature called Auto Data Recovery (ADR) that, in a case of data loss or corruption, may allow you to recover all or nearly all of your data. ADR was introduced in QuickBooks 2012 (and later) and QuickBooks Enterprise Solutions 13.0 R4 (and later).

Intuit Data Services can help with data recovery most of the time. However, the process can take some time and may mean that you cannot use QuickBooks for several days. Utilizing the ADR can be a faster way of recovering lost or corrupted data. Be reminded though that it should only be used after all appropriate troubleshooting has been tried.

ADR can help you recover your lost file by:

  • restoring lost transactions using your current Transaction Log file and a copy of your Company file.
  • restoring all but the last few hours of transactions with a copy of both your Company file and your Transaction Log file.
Before you proceed, a few reminders:
  • ADR is only available in QuickBooks Pro, Premier, and Enterprise Solutions for Windows.
  • This feature is not available in Accountant Editions.
  • The ADR file size limitation is 1.5 Gigabytes. If your backup is bigger than 1.5 Gigabytes, QuickBooks will not generate an ADR file.
  • To maximize this feature, make sure that your QuickBooks Desktop always has the latest updates.
  • Follow the solutions in the order shown.