The QuickBooks File Doctor has been integrated into QuickBooks 2015 and later. This is called the Internal QuickBooks File Doctor (built into QuickBooks 2015 and above).

Note: For H202 errors (networking), please use the external version of the QuickBooks File Doctor. See: QuickBooks File Doctor: Fix your company file or network (US, CA, and UK)


About the QuickBooks File Doctor (QBFD)

  • Works for US, CA, and UK versions of QuickBooks!
  • File and data repair. QuickBooks does not need to be installed on your computer.
  • Network diagnosis and repair. QuickBooks must be installed on the computer running the Internal File Doctor.
  • The internal QBFD Tool supports: Win 10, Win 8, Win 7, Server 2003-2012
  • If .NET frame work 2.0 is not installed on your system, QBFD will install it along with the diagnostic tool.

Use the built-in QuickBooks File Doctor

Some types of errors in QuickBooks will automatically trigger the Internal QuickBooks File Doctor. In these cases, you will see a blue Start button. Simply click the Start button and it will automatically invoke the Internal QuickBooks File Doctor. When this happens, start at Step 4 below.

Note: You need to log in as a Windows user with Admin rights in order to run the built-in File Doctor.

  1. Open QuickBooks to the No Company Open window. Do not log in to the file.
  2. Go to File > Utilities > Repair File and Network Problems.
  3. A pop up window opens. Click OK. QuickBooks File Doctor will re-launch with Admin rights.
  4. Click Yes to the Windows UAC prompt.
  5. Click the green wrench icon to open the built-in File Doctor.
  6. Click Continue.
  7. When prompted to log in to your file, enter the QuickBooks Admin username and password, and then click Next.
    Note: File Doctor will begin repairing your file. Please wait until prompted with next steps.
  8. Choose your Advanced Settings. Ensure File Diagnosis only is selected.
  9. Click Next.
  10. After the diagnosis completes, open your file again and see if the issue is resolved.
Important: If the issue remains unresolved or you are prompted to run the internal File Doctor again when opening your file, please contact QuickBooks Technical Support.
Please note: HOW21534