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Rename the Qbprint.qbp file

SOLVED•by QuickBooks•3•Updated February 02, 2024

You may encounter an error or experience unexpected results when printing transactions or reports in QuickBooks. Renaming the QBPrint.qbp file can resolve this issue.

What is QBprint.qbp?
  • QBprint.qbp contains information about printer set up and customization of your forms.
  • It contains a data line for each form in QuickBooks Desktop.
  • It has separate lines for different QuickBooks transactions like invoices and journal entries.
  • When you print a form, QuickBooks Desktop pulls the form settings from Qbprint.qbp and uses them to print the form.
  • Changes that you made on the Printer Setup window or the Print One Form window reflect on the QBprint.qbp file.
  • If you rename the Qbprint.qbp file, QuickBooks Desktop creates a new file from default settings. All customized settings are lost.

Renaming the file is the preferred troubleshooting as you can rename the old file and recover your custom settings.

Rename the QBprint.qbp file automatically

Download the QuickBooks Tool Hub and run the QuickBooks Print and PDF Repair Tool.

Rename the QBprint.qbp file manually

  1. Locate the QBPrint.qbp file.
    Quick tip: You might need to display hidden files and folders or search for files using Windows to find these files in Windows.
    • Windows 10: C:\ProgramData\Intuit\QuickBooks 20XX
      Note: 20XX represents the version of your QuickBooks
    • Server 2012: C:\Program Data\Intuit\QuickBooks year and C:\Users\**remote user**\AppData\Roaming\Intuit\ YEAR VERSION\TSPrinterSettings
      Note: Terminal Service users report finding duplicate copies of the Qbprint.qbp file with the stored client data files; double-check all folders for odd instances.
  2. Right-click the QBprint.qbp file for your QuickBooks version and select Rename.
  3. Add the word old to the file name (i.e. QBPrint.qbp.old)
  4. Open QuickBooks Desktop.
  5. From the File menu, select Printer Setup.
  6. Select any transaction in the Form Name list and select OK. This will create a new QBprint.qbp file.
    Note: You do not have to do this for every transaction.
  7. Try to open and print any transaction.

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