Before doing any troubleshooting on your QuickBooks product, it is important to know the version and release so you can update QuickBooks as needed.

Choose your QuickBooks product from the list to learn how to check its version and release and how to update it if necessary.

*US only.

QuickBooks Desktop (Pro, Premier, or Enterprise)

QuickBooks for Mac (US only)

QuickBooks Statement Writer (QSW)

  • To check the version and release:
    1. While on QuickBooks Desktop, go to the Reports menu > QuickBooks Statement Writer (QSW).
    2. When the program opens, choose Help > About QuickBooks Statement Writer. The version information is found in the About Window.
  • To update your QuickBooks Statement Writer
    1. Open QuickBooks Statement Writer.
    2. Select the Help Center > Update.

QuickBooks Basic or Enhanced Payroll (US only)

  • To check the payroll version:
    1. While on QuickBooks Desktop, go to the Employees menu > Payroll Center.
    2. Select the Payroll tab to see the Subscription Status window.
  • To download the latest payroll update, see Download the latest payroll tax table.

QuickBooks Point of Sale (POS) (US only)

  1. To check the POS version and release, go to the Help menu > About Point of Sale. The edition and version appear in the Product line at the top.
  2. To update QuickBooks Point of Sale, see Update QuickBooks Point of Sale for Desktop to the latest release.

QuickBooks Merchant Services or QuickBooks Payments (US only)

There is no version or release available for Merchant Services or Payments since QuickBooks is only used as an entry point to the Merchant Services (IMS) server.