We've been listening to your feedback and have some exciting changes heading your way! We'll be upgrading our QuickBooks Online billing system to make those improvements you've been waiting so patiently for. We will be implementing these changes automatically in waves, so don't worry if your account doesn't change right away - we're working hard to get everyone on the new system as soon as we can.
So, what’s changing?
- Updated Account Maintenance pages in QuickBooks Online
- Itemized invoices, with details by subscriptions and by clients
- Pro-rated charges for clients that are added mid-billing period
- Pro-rated credits for clients that are removed mid-billing period
- If you have clients using payroll, you will receive free QuickBooks Online Payroll and Payroll Usage Fees for 6 months
- All clients under your Wholesale Billing account within QuickBooks Online Accountant will continue to receive QuickBooks Online Payroll for free for an additional 6-months (based on your date of migration to our new billing platform).
- Your wholesale clients will be converted with you, so no need to re-add clients or do anything with your existing wholesale clients
- Clients who are currently paying for their own subscriptions will continue to do so and may be converted to the new billing system on a different schedule
You might still have questions, so we've gathered some articles to give you more information on the improvements we've made:
What will my new invoice look like?
How to I convert my firm to the new billing system?
What happens is a new client is already on the new system and my firm is not? What happens when I move the client file to my wholesale billing?
What changes will I see on the Your Account page in QuickBooks Online Accountant?
Need more help with Wholesale Billing? Here are some more articles you might find helpful:
Create client in QuickBooks Online Accountant
Adding or removing QBO companies from Wholesale Billing
Upgrade a client company on Wholesale Billing
Edit your QBOA Wholesale Billing information
Transfer the Master Administrator role
Canceling the wholesale billing subscription
Accessing the Wholesale Billing history