Overview

There might be times when you have to connect to the Intuit Payroll server. This article explains how to connect to our servers so you can correct in the following situations:

  • To synchronize data in QuickBooks with the data on the server. Example: QuickBooks is trying to send payroll data that had already been sent to the payroll service.
  • To update your version of QuickBooks with Intuit.
  • To verify the customer's bank account information after a Bank Account Change is processed
  • After voiding a previously sent paycheck
  • To record the Employer Identification Number (EIN) change in QuickBooks
  • When a checking account name/bank account name where Direct Deposit transactions are posted is updated
  • When the name of the account where Direct Deposit fees are posted is updated
  • To cancel Direct Deposit in QuickBooks
  • To recover the latest payroll service fees check (Direct Deposit liability check) in the register
  • When the "Use Direct Deposit" option cannot be selected when processing payroll
  • When an EIN with Direct Deposit is moved from one agreement to another (Direct Deposit migration)
  • To restore missing paychecks in QuickBooks.
    • Direct Deposits sent to Vendors (DD4V) cannot be restored into QuickBooks if missing.

Details

To connect to our servers:

  1. Choose Employees > Send Payroll Data.
  2. Verify that there are 0 paychecks for $0.00 in the Items to Send section.
  3. Click Send.
  4. Enter your Payroll PIN.
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