We're often asked to make changes to our customer's QuickBooks Online subscription. We want you to know that you can make many of these changes from inside your account! You can view your subscription pricing details, update your credit card, make changes to your billing information, or even cancel your subscription all from your QuickBooks Online account. 

To access your billing information page, select Account and Settings from your gear menu.

From the Company section, you can view and edit: 

  • Company name
  • Company type
  • Contact info
  • Address
  • Communications with Intuit
From the Billing & Subscription section, you can:
  • Find your Company ID number
  • Cancel subscription
  • View subscription information and status
  • Update credit card
  • Change password
We encourage you to visit each section of the Account and Settings page to turn on the features that apply to your business.

Note: If you can't access or change this information, please contact your company's Master Administrator to change your user access rights.