Do you need to make changes to your QuickBooks Online subscription? You can make most changes yourself from within your account! Manage your company details, view your subscription details, update your credit card, make changes to your billing information, or even cancel your subscription, all from your QuickBooks Online account. 

To access your billing information page, select the Gear icon at the top, then select Account and Settings (or Company Settings).

From the Company section, you can view and edit:

  • Company name
  • Company type
  • Contact info
  • Address
  • Communications with Intuit

From the Billing & Subscription section, you can:

  • Find your Company ID number.
  • View subscription information including products you are subscribed to and subscription status.
  • Cancel subscription - See Cancel your QuickBooks Online subscription for more details.
  • Update credit card.
  • View payment information.
    • Billing frequency
    • Date you'll be charged
    • Payment history
We encourage you to visit each section of the Account and Settings page to turn on the features that apply to your business.
Note: If you can't access or change this information, please contact your company's Master Administrator to change your user access rights.