Intuit coordinates with CRA tax guideline experts to bring you the most accurate form for your payroll. Read the Q&A section below if you would like to better understand the form we have filled out for you. You may also visit the CRA’s website about completing the ROE: http://www.servicecanada.gc.ca/eng/services/ei/employers/roe/resources/roe_guide/chp2.shtml

1. Why does the ROE form have a “NOT FOR SUBMISSION” watermark?
  • The ROE form requires the entry of total insurable hours (box 15A), total insurable earnings (box 15B) and insurable earnings by pay period (box 15C) for a long historical period.
  • If this period extends to a time before you used QuickBooks Online then you will need to review those details to finish filling out the ROE.

2. Why don’t the numbers in boxes 15C match the payroll details/paycheque list?
  • The CRA’s guidelines for ROE state that box 15C will split up paycheques based on the types of pay on the paycheque. Some Paytypes (such as salary, wages, and vacation taken as hours off) are reported by the work period of the cheque, and some paytypes (such as bonuses, overtime, and vacation paid out as % of gross) are reported by the paydate of the cheque.
  • For more information, refer to the chart titled, “Type of earnings, insurable/non-insurable earnings and hours, and pay-period allocation” from the CRA: http://www.servicecanada.gc.ca/eng/services/ei/employers/roe/resources/roe_guide/chp4.shtml#Summary.

3. Why is box 15B less than the total of boxes 15C?
  • Box 15B and 15C require information from different periods when filing electronically. Box 15B requires about one half a year’s earnings, and 15C requires about one full year.
  • The exact number of periods you must use is detailed in charts from the CRA’s ROE instructions. Take special note of the table you use for box 15C, and how you decide to file the form, electronically or paper form. Further information from the CRA: http://www.servicecanada.gc.ca/eng/services/ei/employers/roe/resources/roe_guide/chp2.shtml#block-15c

4. Why does the earliest period (bottom-right most box) in box 15C have such a large total?
  • This is most likely the total Year to Date information that is recorded in QuickBooks Online Payroll as historical paycheques. This total is recorded as one amount and will show up as one amount on the ROE.
  • You will need to reference your original records and separate out enough pay periods to finish the ROE.

5. Why is box 15A (total insurable hours) lower than expected?
  • The answer is similar to the questions 3 and 4 above. Box 15A requires about a year’s worth of pay periods, different from box 15B. Historical Payroll does not record insurable hours, so you will need to reference previous records to determine the correct insurable hours.
If you need more help on why Box 15c doesn't match click Canada - Why does box 15C on the Record of Employment not match the payroll details/paycheque list? (Canada).