QuickBooks Help
QuickBooks Help

Point of Sale hardware drivers and installation instructions

This article outlines the installation processes of your Point of Sale hardware. It includes drivers particularly  designed for devices purchased from Intuit. Although devices of the same model purchased elsewhere usually work, due to configurations that can be made to those devices, only those purchased from Intuit are fully supported for integration with our software.

Key Points

  • Complete the Point of Sale software installation before connecting any hardware to :
    - Install hardware drivers during software installation.
    - Avoid Windows from installing drivers that may cause your hardware to malfunction or not function at all.
  • Ensure to install all pending Windows Updates to avoid difficulty when working with printers or other hardware.
  • You can use the Hardware Setup Wizard as a guide to install your hardware.

Detailed Instructions

Prior to installation, determine whether you have a 32-bit or 64-bit operating system to ensure that the appropriate steps are followed:
  1. Press and hold the Windows logo and Pause/Break keys at the same time.
  2. From the System type field, verify if you have 32-bit or 64-bit version of Windows.

The following steps are designed specifically for the device model numbers listed. Devices that look similar but do not have the exact model number will likely experience problems during application.