If you are reading this article, it's because you were trying to export your QuickBooks Online data to Desktop and received the following message in QuickBooks Online:


Why is this happening?

  • This error is typically because of an old file that was requested from the QBO server.
    • When you begin the export process it generates a file (.qbxml) that you see after clicking "Download".
    • This qbxml file lasts on our servers for around 30 days.
    • If you attempt to download the file after the expiration date, you will receive the error message outlined in the screenshot above.

How to Fix

  • You can request a new qbxml file from QuickBooks Online simply by going through the export process again.
  • Make sure you click "Start Over" instead of "Continue to Download" so that a new file can be requested.