A well conceived and designed logo can help you establish the company's brand and personality. Outlined here are pointers and steps on how to upload, troubleshoot and customize the appearance of your logo on sales forms.

To successfully add a logo in QuickBooks Online, your logo must meet the following requirements:

The logo is a .gif, .bmp, .png, .jpg, .jpe, or .jpeg file
File size is smaller than 1MB
Have a bit depth (or color depth) of 24-bits or less
Uses the standard RGB color space (RGB)

For best results, it is recommended to have your logo in a white background and shaped more like a square than a rectangle.

 

Add logo on sales forms

  1. Select the Gear icon at the top, then Account and Settings (or Company Settings).
  2. From the left menu, select Company
  3. Select the Pencil icon, then the Plus (+) sign in the logo box.
  4. Find and select the image of your logo.
  5. Select Open.

 

Customize how logo appears on sales forms

  1. Select the Gear icon at the top, then Custom Form Styles.
  2. On the right side of the form you wish to customize, select Edit.
  3. Select Make logo edits.
  4. Choose your desired logo size and placement.
  5. Select Done.

The logo's placement and size is adjustable, but its aspect ratio is fixed. QuickBooks Online will do its best to adapt your logo to this shape.

 

Remove logo from sales forms

  1. Select the Gear icon at the top, then Custom Form Styles.
  2. On the right side of the form you wish to customize, select Edit.
  3. Select Make logo edits, then Hide logo to remove the logo from your forms.
  4. Select Done.

 

Problems when adding logo to sales forms

  • Ensure your logo meets all the requirements.
  • If you're having trouble with the color depth and the logo not looking right, try changing the format of your logo from .jpg to .gif. Make sure to use Save as to create a new copy of your logo so you don't overwrite the original file. Also, you can provide these requirements to your logo artist and ask them to send you a different copy of the logo that meets the requirements.
  • If you are having trouble uploading a logo despite satisfying all the requirements, try opening the logo with Paint (or Preview on Mac) and re-save it as .jpg with a new file name. Re-creating the image this way may solve the problem.