Here are the steps for unmatching or deleting downloaded banking transactions.

Unmatch transactions

From the Banking page

One transaction:

  1. From the left menu, select Banking then Banking.
  2. Make sure the correct bank or credit card account is selected.
  3. Go to the In QuickBooks tab.
  4. Find and select the downloaded transaction you want to unmatch. To easily find transactions, select a column header to sort up or down by amount, date, description, and so on.
  5. In the ACTION column, select Undo.

Multiple transactions at once:

  1. Put a check mark on each transaction.
  2. When you’re done, select the Undo button at the top of the Date column.

From the Bank Register

  1. Select the Gear icon at the top.
  2. Under Your Company (or Settings), select Chart of Accounts.
  3. Find the account and in the ACTION column, select View Register.
  4. Select the transaction from the register then click Edit.
  5. At the top of the transaction, select Online banking matches.
  6. On the next screen, select Unmatch.

After unmatching the transactions, they move back to the For Review tab where you can categorize and add or match them again.

Delete matched transactions

From the register:

  1. Select the Gear icon at the top.
  2. Under Your Company (or Settings), select Chart of Accounts.
  3. Find the appropriate account then select View register (or Account history).
  4. Select the unwanted transaction and then the Delete button on the transaction line.
  5. Select Delete Both to delete the transaction, as well as the downloaded transaction from the bank and it will not show in the downloaded transaction area to be rematched.

From the transaction window:

When you delete a matched transaction this way, both the transaction and the downloaded transaction will be deleted and will no longer show in the downloaded transaction area.

  1. Select the Gear icon at the top.
  2. Under Your Company (or Settings), select Chart of Accounts.
  3. Find the appropriate account then select View register.
  4. Select the unwanted transaction and the Edit button on the transaction line.
  5. On the transaction window, select More > Delete then Yes to confirm.
6510