In QuickBooks Online, you can easily edit, delete, or restore recently deleted list elements such as accounts, terms, classes, products, or services. Just open the list from the Gear icon at the upper right, then make the necessary changes.

To edit a list element:

  1. Select the Gear icon at the top.
  2. Under Lists, choose All Lists.
  3. Open the appropriate list (Chart of Accounts, Product/Service, etc...).
  4. Select Edit in the Action column.
    Note: You may need to click the the drop down arrow to see Edit.
  5. Make any needed changes, then select Save.

Editing a customer or vendor/supplier can be done by selecting either Customers or Vendors/Suppliers on the left menu. From the list, select the customer or vendor/supplier's name then select Edit at the upper right of the page.

To delete a list element:

  1. Select the Gear icon at the top, then All Lists.
  2. Open the appropriate list (Vendor/Supplier list, Chart of Accounts, Product/Service, etc...).
  3. Select the drop down arrow for the list element you need to delete, then select Delete, Make Inactive, or Remove.
  4. Select Yes to confirm the deletion.

Deleting a customer or vendor/supplier can be done by selecting either Customers or Vendors/Suppliers on the left menu.  From the list, select the customer or vendor/supplier's name and look for the Edit button at the upper right of the page.  Then use the Make Inactive button.

If you have deleted something from one of the lists, you can use the List report to restore the deleted element.
To restore deleted list element:

  1. Select the Gear icon at the top, then All Lists.
  2. Open the appropriate list (Vendor/Supplier list, Chart of Accounts, Product/Service, etc...).
  3. Click the settings wheel, then check the Include Inactive box. 
  4. Find the item that is to be undeleted, then select Make active.
  5. Select Save.

Restoring a customer or vendor/supplier can be done by selecting either Customers or Vendors/Suppliers on the left menu.  Click the small gear on the right and check Include Inactive to see them.  Click on Make active in the action column.

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