To change how QuickBooks Online refers to the people who give you money:
  1. Go to the Gear icon > Company Settings (or go to Gear icon > Account and Settings > Advanced > Other preferences > Customer label.)
  2. In the Company section, click the edit (pencil) icon to the right of Customer label.
  3. Select a term such as:
    • Customers
    • Clients
    • Donors
    • Guests
    • Members
    • Patients
    • Tenants
  4. Click Save.

Note: Some parts of QuickBooks Online won't change terminology until the next time you sign in.