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Our normal business hours are Monday - Friday from 6 am to 6 pm Pacific time and Saturday from 6 am to 3 pm Pacific time.  We can be reached at 800.488.7330 during these hours.

To get help while signed in to your company:

1.   Click the Help (?) at the top right

2.  Enter  your question into the search field 

If you're not signed in to your QuickBooks Online company, you can access support by clicking here

On this page you can:

  • Click inside the Search field to search our knowledgebase of answers.  Available 24/7.
  • Pick a Topic Available 24/7.
  • Find an expert in your area
  • Ask the QuickBooks Online Community:  Choose this option if you'd like to get advice from other QBO users.  Available 24/7.  
  • Call Support- 6am-6pm (PST) M-F & 6am-3PM (PST) Sat

Not a Quickbooks Online User?  If you are looking for support on a product that is not QuickBooks Online-related, please see If you need help with QuickBooks Online Payroll or Intuit Online Payroll, see