Do you need help?  We're here for you! 

Our regular business hours are from Mondays thru Fridays from 6am to 6pm Pacific Time. We are also open during  Saturdays from 6am to 3pm Pacific time.  We can be reached at 800.488.7330 during these hours.

To get help while signed in to your company

  1. Select the Help (?) button at the top right corner of your screen.
  2. Type in your question in the search field.

On this search field you can:

  • Search for any topics. This is available 24/7.
  • Find an expert in your area.
  • Ask the QuickBooks Online Community. (Choose this option if you'd like to get advice from other QBO users.) This is available 24/7.
  • Call Support. They are available from Mondays thru Fridays 6am-6pm (PST) and during Saturdays from 6am to 3PM (PST.)
Note: If you're not signed in to your QuickBooks Online company, you can access support by clicking here.

Not a Quickbooks Online User?  If you are looking for support on a product that is not QuickBooks Online-related,  see If you need help with QuickBooks Online Payroll or Intuit Online Payroll, see