This article covers the system requirements and supported browsers for QuickBooks Online.


 

System Requirements

Minimum System Requirements

  • A computer with a supported web browser installed (see below). We recommend:
    • PC: Intel Core i3 or a comparable processor (2013 or newer) with 2GB of RAM (4GB+ recommended) running Windows 7 or later.
    • Mac: Running OS X 10.11 or later.
    • We do not support the Linux operating system, including Ubuntu or Fedora.
  • A Internet connection 1.5Mbps or higher. 3Mbps+ connection recommended
  • 1366 x 768 minimum screen resolution.
  • For Windows users: Adobe Reader 11.0 or higher is required for printing forms (this is a free download https://get.adobe.com/reader/).
  • For printing forms, a laser or inkjet printer is required.

Recommended System Requirements

  • A computer with the latest version of modern web browser installed (Chrome, Firefox, Safari, IE Edge). We recommend:
    • PC: Intel Core i5 or comparable processor (2015 or newer) with 4GB of RAM running Windows 7 or later.
    • Mac: Running OS X 10.13 or later.
    • We do not support the Linux operating system, including Ubuntu or Fedora.
  • A Internet connection (3Mbps or higher).
  • 1440 x 900 screen resolution or higher.
  • For Windows users: Adobe Reader 11.0 or higher is required for printing forms (this is a free download https://get.adobe.com/reader/).
  • For printing forms, a laser or inkjet printer is required.

 

Supported Browsers
(Please check with the browser's developer for its system requirements.)

Windows

  • Microsoft Internet Explorer, version 11 or later (32-bit version only).
  • Google Chrome - This browser automatically keeps itself updated.
  • Mozilla Firefox - This browser automatically keeps itself updated.
    Note: We block anything older than 2 releases past.

Mac

  • Safari for Mac version 6.1 or later.
  • Google Chrome - This browser automatically keeps itself updated.
  • Mozilla Firefox - This browser automatically keeps itself updated.
    Note: To preview and print forms, you also need the Firefox PDF Plugin.
 

Common Questions

  • Exporting report data to Excel requires Excel 97 or later. 
  • U.S. Customers Only:
    • Exporting data to QuickBooks or Quicken desktop edition requires a supported version of Internet Explorer plus an ActiveX component (you will be prompted by IE if you don't already have it).
    • For Safari, we don't currently offer payroll export to QuickBooks or Quicken Desktop edition.
  • We don't currently support the Linux operating system.  If you choose to use QuickBooks Online with Linux anyway, we recommend using it using the latest versions of Chrome or Firefox.
    Tip: You can find what browser you're using by visiting http://whatsmyuseragent.com/ (currently available only in English). If you're using Firefox or Chrome, you can also type about: in the URL field to find the browser specifications.
  • You can also access QuickBooks Online via a browser using a Compatible browsers for tablet/mobile devices.

See Also

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