Protect your business and personal info and prevent unauthorized access to your QuickBooks Online account. Make sure your user ID and password meet the following criteria:

User ID

  • Must be at least 4 characters
  • Casing doesn't matter
  • Can contain letters, numbers, hyphens, and other special characters
  • Cannot contain spaces
  • Username cannot contain password

If you choose not to use your email address, your user ID can be your real name, a nickname or any word you can easily remember.

Password

  • Length: 8 - 32 characters
  • At least 1 uppercase character (A-Z plus all upper case characters in the Latin-1 Supplement set)
  • At least 1 lowercase character (a-z plus all lower case characters in the Latin-1 Supplement set)
  • At least 1 special character (! " # $ % & ‘ ( ) * + , - . / : ; < = > ? @ [ \ ] ^ { | } ~)
  • At least 1 number (0-9)
  • Password cannot contain username
  • No spaces

Reminder: Passwords are case sensitive.

 
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