When does it happen?

After May 31, 2017, access to add-on services will be discontinued for QuickBooks 2014 Desktop (Windows and Mac). This includes all versions of QuickBooks Desktop 2014 (Pro, Premier, Enterprise Solutions, Accountant Edition, and Mac).

Note: If you do not use any of the add-on services in QuickBooks Desktop 2014, your product will continue to work for you but you will not be able to subscribe to live technical support or any of the other Intuit services that can be integrated with QuickBooks Desktop.

In addition to QuickBooks Desktop 2014 (for Windows and Mac), there are a few other Intuit products that are affected by the discontinuation of add-on services.

What service discontinuation means:

Products affected by service discontinuation after May 31, 2017, are listed in the table below.

If you are using a product affected by service discontinuation and want to maintain access to your services, you’ll need to upgrade to the latest version of QuickBooks Desktop as soon as possible.

Your access to QuickBooks Desktop Payroll Service, Live Support, Online Backup, Online Banking, and other services through QuickBooks Desktop 2014 software, will be discontinued after May 31, 2017. Also, you will no longer receive critical security updates starting June 1, 2017. If you receive any security updates before this date, you should install them.


Detailed information

Calendar Year 2017 Discontinuation Policy (QuickBooks Desktop 2014 Products)

Fully supported products Products for which services will be discontinued after May 31, 2017


QuickBooks Desktop Pro and Premier 2017, 2016, 2015

 QuickBooks Desktop Pro 2014
 QuickBooks Desktop Premier 2014 (General Business, Contractor, Manufacturing &  Wholesale, Nonprofit, Professional Services, and Retail)

QuickBooks Desktop for Mac 2016, 2015

 QuickBooks Desktop for Mac 2014

QuickBooks Enterprise Solutions 17, 16, 15

 QuickBooks Enterprise Solutions 14

QuickBooks Desktop Accountant 2017, 2016, 2015

 QuickBooks Premier Accountant Edition 2014

As services to older versions are scheduled to be discontinued, we notify affected customers in advance by mail or email and through in-product notifications and information on this web site, such as this article. Please keep an eye out for updates on our future plans as they become available.

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