QuickBooks Help
QuickBooks Help
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Fix Microsoft .NET Framework, MSXML, and C++ issues using the QuickBooks Component Repair Tool

Microsoft .Net Framework, MSXML and C++ are Microsoft components that QuickBooks uses in order to properly run on a Windows computer. If any of these components get damaged or replaced with another version that is not compatible with your QuickBooks version, you may experience errors that will prevent you from using or installing QuickBooks.

Important

The following troubleshooting steps are for the Windows operating system, which is not an Intuit product. The steps can become complex if errors occur while repairing or uninstalling .NET Framework. If you are not comfortable doing these steps on your own, Intuit recommends you consult with your computer's manufacturer or other computer professional.

Detailed Instructions

The QuickBooks Install Diagnostic Tool is designed to automatically diagnose and fix issues with Microsoft .NET Framework, C++, and MSXML.

 

Prior to performing any manual steps to resolve Microsoft component related issues, it is recommended that this tool be ran first, as it can decrease the time taken to resolve the issue.  

Solution 1: Use the QuickBooks Install Diagnostic Tool to resolve Microsoft .NET, MSXML, and C++ issues:

To use the QuickBooks Install Diagnostic Tool:

  1. Download the QuickBooks Install DiagnosticTool.
  2. When prompted, save the file to the local Desktop.
  3. Close any open programs then run the program by double-clicking on the QBInstall_Tool_v2.exe.
    • Note: It may take up to 20mins to complete, depending on your internet speed and computers performance.
  4. Once the tool has completed, restart the machine to ensure proper update to components.

Optional: If you have a minute, could you please help us gather feedback on how the QuickBooks Install Diagnostic Tool worked out for you:  Click here to provide feedback!

 

 

Solution 2: Manually Repair Microsoft components

Important: These troubleshooting steps are for the Windows Operating System, which is not an Intuit product. These steps can become complex if errors occur while repairing or uninstalling .NET Framework, MSXML, or C++.

If you are not comfortable doing these steps on your own, Intuit recommends you consult with your computer's manufacturer or other computer IT professional.