The following errors occurs when updating QuickBooks Desktop:
- Error 15240: The payroll update did not complete successfully
- File Exists: The file you specified cannot be opened. Make sure that it is not being used by another program.
How to fix it
This issue has been resolved in the latest release for QuickBooks Desktop 2014. If updating your QuickBooks Desktop to the latest release does not resolve the issue, try the following workarounds:
Workaround 1: Run QuickBooks Desktop as administrator
Right click the QuickBooks program icon on your Desktop and choose Run as Administrator.
Workaround 3: Make sure SSL 2 is checked in Internet Options
Workaround 4: Reinstall using a clean install