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Protecting yourself from cyber crime

Not everyone who asks for your information has your best interests at heart. An unsavoury character might pose as someone you know and trust – like QuickBooks – and gather your sensitive information for their own purposes. This is called phishing.

There are some email phishing scams circulating that ask recipients to confirm account changes with QuickBooks by clicking on a link. If clicked, the link will automatically begin downloading malware to your device, giving scammers access to passwords and other sensitive data stored there. Do not click on these links. QuickBooks will never ask you to confirm or update account information by email.

How to spot a phishing email

Here are some questions to ask yourself if you get an email that doesn't seem quite right:

  1. Do you know the sender of the email? If yes, continue to be cautious before clicking a link. If no, do not click any links.
  2. Are there any attachments in the email? If so, do not click on the attachment before contacting the sender to verify its contents.
  3. Does the email request personal information? If so, do not reply.
  4. Does the email contain grammatical errors? If so, be suspicious.
  5. If you have a relationship with the company, are they addressing you by name?
  6. Have you checked the link? Mouse over the link and check the URL. Does it look legitimate or does it look like it will take you to a different Website?

If you get an email claiming to be from Quickbooks or Intuit and you suspect phishing, please forward it directly to Spoof@Intuit.com.

For more information on phishing, security and other online privacy issues, visit https://security.intuit.com/index.php/protect-your-information/phishing-pharming-vishing-and-smishing