• How do I resolve the Error: "Rolling back action. Installation interrupted" or Error 1920: "Service 'Intuit QuickBooks FCS'? (QBFCService) failed to start"

I want to know why I am receiving one of the following error messages when I attempt to install QuickBooks:
"Error: Rolling back action. Installation interrupted."
or
"Error 1920: Service "Intuit QuickBooks FCS" (QBFCService) failed to start."

Note: If QuickBooks release version R1 is being installed, the error message may only display "Rolling back action followed by installation interrupted." A solution to this error message can be found by clicking here.

• How do I add my logo to my checks In Simple Start?

To add a logo to your checks in Simple Start please follow the steps below. Note: This option is only available on Standard and Voucher checks.

1. Be sure your logo file is a Bitmap (.bmp) format. Note: For best results, your logo image should be square. Your logo image will be reduced and sized to fit in a square space.
2. Open the Print Checks window. File>Print Forms>Checks
3. Next select the checks you want to print.
4. In the Print Checks window click on the Settings tab, if not already selected.
5. Place a check mark in the "Use Logo" box on the lower right side of the Settings tab.
6. On the Logo window click "File".
7. In the Open Logo File window browse to the location where your logo is stored and select your logo. Note: QuickBooks copies your logo file to the same location as your comapny file.
8. Click OK.
9. You should now be back to the Print Checks window. You will be all set to print your checks.

• How do I add my logo to a Invoice, Sales Receipts or Credit Memo in Simple Start? SS2007?

To add a logo to a Invoice, Sales Receipt or Credit Memo in Simple Start follow the steps below.

1. From Money In, click New next to Invoices or Sales Receipt, or from Money Out, click New next to Issue Refunds to create a new form.
2. Click the Template drop-down arrow and choose the template that you want to add your logo to.
3. For 2006 and before Click the Customize button and then select logo in the lower left corner .
4. For 2007 Click the Customize drop-down arrow, then click "Logo & Fonts"
• In the Basic Customization window, select Use Logo. If you have not previously used a log, a window opens where you can select a logo.
  
• If you have been have been using a logo and want to change it, click Select Logo to select the image you want to use.
  
• Note: For best results, make your logo image square. You logo image will be reduced an sized to fit in a square space.
5. Click open to return to the Customize window.
6. Click OK.

The logo will not appear in the onscreen business form, but it will appear on the printed form. Click the Print drop-down arrow and choose Preview to see the logo.

• How do I record an expense in Simple Start?

You can pay a bill using cash or a check and you then record the expense in QuickBooks.
For a Cash transaction:

From Money Out
1. Click Cash next to Record Expenses. The Cash on Hand account register opens.
2. The first empty line in the register is highlighted. Fill in:

• The Date
• The Payee
• The Expense Category that the expense is to be charged against.
• The Decrease field with the amount of the expense
• QuickBooks recalculates the balance.

3. Click Record.

For a check transaction:
1. From Money Out, click New next to write checks.
2. Click the drop-down list and choose the bank account.
3. Click the drop-down on the pay to the order line and select the payee.
4. Enter any note on the check memo field needed.
5. Fill in the expense category.
6. Fill in the amount.
7. Type in a memo.

Click save and close or save and new.

• How do I reconcile an account in Simple Start?

Reconciling is the way to make sure your QuickBooks records agree with the checking, savings, money market, and credit card financial statements you regularly receive.
Note: If you clear a transaction directly in the account register, you will exclude the transaction from the beginning balance shown in the Begin Reconciliation window. To make sure such transactions are included in the beginning balance, you must clear them from the Reconcile window.

1. Go to the company menu, choose For your accountant, and then click Reconcile to open the Begin Reconciliation window.
2. In the Account field, enter the account you want to balance (reconcile).
3. In the Statement Date field, enter the date of the bank statement you are trying to match.
4. Compare the opening balance amount shown on your statement with the amount shown in the Beginning Balance field in the Begin Reconciliation window.

• If the opening balances are different, either use the Locate Discrepancies button to view different types of reports, or if the difference is small, plan to enter an adjustment.

5. Find the ending balance on your statement and enter it in the Ending Balance field.
6. Enter any service charges or interest earned in the fields provided.

• If the financial statement shows a service charge or interest that you have not yet entered into your QuickBooks records, enter those amounts into the Service Charge and Interest Earned fields.

• In the Account field for service charges, enter the expense category (account) you use to track service charges. In the Account field for interest, enter the income category (account) you use to track interest income.

7. Click Continue to open the Reconcile window for the account you've chosen.

• The Reconcile window displays a list of checks and payments, plus a list of deposits and other credits. Using your latest bank statement, check each of the entries to make sure they match.

8. If you'd like to change the display to see fewer columns or add columns, click the columns to Display button and modify accordingly.
9. When you find a transaction in the Reconcile window that matches a transaction on the statement, click the transaction to mark it as cleared.

• for each transaction you select, verify that its amount matches the amount listed on the statement.

• If some amounts don't match, or if you find transaction that contain other errors, correct the transactions.

• If you find a transaction on your statement that is not shown in the QuickBooks list of uncleared transactions, enter the transaction now.

10. When you finished selecting the transactions, look at the Difference amount in the bottom right corner of the Reconcile window:

• If the amount is 0.00. Click Reconcile Now. You've reconciled the account with the statement.

• If the amount is not zero. Your account does not balance for the period of time covered by the statement, and you need to correct the difference.

• How do I preform a clean install of QuickBooks Simple Start?

On a rare occasion, it might become necessary to manually remove residual QuickBooks installation files and folders left behind by the Microsoft Add or Remove Programs utility. Performing this procedure and then reinstalling QuickBooks is often referred as a "clean install" and is a technique used for isolating or resolving problems with QuickBooks.
If you need to preform a clean install of QuickBooks you can find a helpful knowledge base article by clicking here.

Caution: Performing a "clean install" of QuickBooks will require all other Intuit software applications that share the same installation folder to be reinstalled. It is also advised to back up your company file to a safe location to prevent it from being accidentally deleted or overwritten.

• After upgrading QuickBooks, the [company name] data file appears missing or lost?

Lost or missing [company name] data files usually occurs for one of the following reasons:

1. During the upgrade from QuickBooks 2006 or earlier, QuickBooks prompts to move the [company name] file from C:\Program Files\Intuit, to the new location of C:\Documents and Settings\All Users\Documents\Intuit\QuickBooks\Company Files. If this prompt is canceled, the [company name] file will remain in the old location and QuickBooks 2008 will not detect the [company name] file.
2. Opening QuickBooks 2008 for the first time brings up the Setup Interview, not the opportunity to upgrade your company file as you might expect. This can cause confusion and make it appear as though your [company name] file is not available.

To resolve this issue please follow the steps on the free online knowledge base article. Click here to read the article.