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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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12/28/11 9:52am PST
Viewed by asker 02/02/12 7:39am PST

Your permission level for this application does not allow you to access that page

US QuickBooks Pro for Windows : 2012

Today I signed up for ViewmyPaycheck, but I cannot get anything to work.  When I try to send the paychecks I get a popup for that there was a problem identifying your application. and then it says Insufficient permissions (Error 3, Detail: Your permission level for this application does not allow you to access that page)

When I go to the workplace.intuit.com and log in, it starts to load and then I get Error Code: 3 Insufficient permissions Your permission level for this application does not allow you to access that page Querying table _dbid_company dbid: bguc2rr79

I am the only user on this account and my role is Company Administrator. I clicked the email to verify my email address. I know we have a current subscription of QB Payroll (and my payroll direct deposit went through successfully earlier today.) I don't know what else to do to make this work. 

Your permission level for this application does not allow you to access that page.

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12/29/11 9:07am PST

There was a problem on our end yesterday.  We were able to resolve it last night. You should be able to log in now, if you continue to have trouble please let us know.

 

If this answers your question please mark this item as solved.

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01/06/12 5:18am PST

I'm experiencing the same error this morning.  Is this a problem on Intuit's end again?

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01/06/12 6:54am PST

I have exactly the same problem. Is Intuit still having issues? It's 1/6/2011 @ 1000 Eastern time. Intuit QuickBooks Enterprise Solutions - Retail Edition 12.0. Win7 Pro.

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01/06/12 8:53am PST

same problem here

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01/06/12 9:42am PST

Same error: Your permission level for this application does not allow you to access that page Querying table _dbid_company dbid: bguu6ue8d

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01/06/12 10:24am PST

·        Workplace .intuit.com (ViewMyPaycheck's home) is having some issues which are causing some cusotmers to get permission errors.  Engineers are currently looking into the cause of the errors.

If this answers your question please mark this item as solved.

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01/06/12 12:58pm PST

Any update on this please?

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01/06/12 2:06pm PST

 I signed up today as well and I too and having the same problem at 4:05 Central Time. Not fixed yet.....

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01/06/12 2:27pm PST
The solution

The engineers have identified the problem and have fixed it, which will prevent any additional customers from running into the error; however we are still correcting the accounts for  those that have run into the problem today. The estimated time for this to be finished is 4pm pacific time. 

Thank you for you patience!

If this answers your question please mark this item as solved.

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01/12/12 6:14am PST

all week long we have not been able to submit the paychecks from Qb to view my paycheck.  I am the administrator and I keep getting error code 3.  As the only administrator log in , this is creating serious issues and no one at QB Intuit has an answer.  All they keep saying is that the enginners are working on this.

There are some employees that can access the site but they are not administrators and do not have the privilges to send the checks over for viewing.

This product is beggining to terribly disappoint..And it is apparent there is a disconnect between the customer service support employees and the engineers.

 

HELP!!!!

 

 

 

 

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01/30/12 9:23am PST

Here is an article that has some solutions to this problem, if you still get the error after trying everything on this article please send us a support email by clicking on the feedback and support button on the left hand side of the ViewMyPaycheck.com window.

http://payroll.intuit.com/support/kb/1002173.html

 

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01/28/12 10:46am PST

I have this same problem.  Not solved yet.  Started in December payroll.

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Here is an article that has some solutions to this problem, if you still get the error after trying everything on this article please send us a support email by clicking on the feedback and support button on the left hand side of the ViewMyPaycheck.com window.

http://payroll.intuit.com/support/kb/1002173.html

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